ACP-24/96 Mass Connector Polisher
Answer: Monday thru Monday (Online Only) 8:00 am Open 4:30 pm Close **Leave Chat message or email if you have a question after Store Hours.
Order Processing & Shipping Hours
Answer: Monday through Friday 8:00 am 4:30 pm **Leave Chat message or email if you have a question after Store Hours.
Return Policy & Warranty
Answer: If you are not completely satisfied with your purchase, you may return your product within the first 15 days of purchase. Product and marketing materials returned within 15 days after the purchaser shall receive a 100% refund less shipping and handling costs. Only unopened product shall be eligible for a refund unless defective. Product must be in a resalable and stock worthy condition to be eligible for a refund. Resalable is defined as the product still in its original packaging with seals and wrapping in place. All returns must have a Return Merchandise Authorization (“RMA”) issued through Fiber Tool Kits. *** Read Complete Returns & Warranty Policy available on left side of Product Page under "Returns & Warranty Policy.
Questions About Shipping
Answer: FOB Shipping Point Las Vegas, NV. Shipping Insurance is calculated in your shopping CART in real time while choosing your shipping carrier. Insurance is calculated on cumulative Purchase Price of each item shipped. Bottled items with Fluid are packaged with special care and packaging requirements are included in calculations. Shipping COSTS options chosen are visible in the CART and finalized in TOTALS at CHECKOUT. Please NOTE ASAP after your package(s) arrive if there is visible damage on the outside or inside of the package.
How Do I Visit The Store
Answer: Fiber Tool Kits is available as an online Store only. The Store is NOT available for visit and Purchasing. Fiber Tool Kits is fully automated for online activity. Purchase Orders are processed through an SSL secured Credit Card and/or Payment Service. Shipping is calculated in Real Time while items are in the Purchasing Cart. You are offered shipping alternatives and choices at the time of purchase. Please note the "low pricing" is greatly influenced by the automated Purchasing Process. Orders need to be processed through the Online Shopping Cart. Verbal orders are NOT acceptable. Upon Credit Approval, Checkout items are sent to Order Processing for Shipping.
Need To Contact Us
Answer: firstname.lastname@example.org (Account Info; Credit Card Questions) email@example.com (Order; Tech Issues, RMA) firstname.lastname@example.org (Pricing, Quantity, Application) email@example.com (Application, General Questions) Fiber Tool Kits Phone @ 702-687-1237
How Safe Are Credit Card Orders
Answer: Your Credit Card Transaction/PayPal/ Amazon are with a secure SSL connection between YOU and YOUR Credit Card Company. Upon APPROVAL, Fiber Tool Kits is notified by the issuing authority to proceed with your order.
How Do I Place A Order By Phone
Answer: We cannot accept orders by phone. Fiber Tool Kits is available as an online Store only. The Store is NOT available for Retail visit and Purchasing. Fiber Tool Kits is fully automated for online activity. Purchase Orders are processed through an SSL secured Credit Card and/or Payment Service. Shipping costs are calculated in Real Time while items are in the Purchasing Cart. You are offered shipping alternatives and choices at the time of purchase. Please note the "low pricing" is greatly influenced by the automated Purchasing Process. Orders need to be processed through the Online Shopping Cart. Verbal orders are NOT acceptable for accounting reasons and the shipping insurance process. Upon Credit Approval, Checkout items are sent to Order Processing for Shipping. Questions you may have about any order can be addressed through Chat or Email initially. This is the quickest method for getting our attention during an ACTIVE day. (See Contact Us FAQ) Again, we prefer email and chat! If YOU need to talk with us call Fiber Tool Kits @ 702-687-1237
Do You Ship Internationally
Answer: At this time, Shipping is provided in the USA only. We do not ship Internationally.
How Do I Customize My Own Cleaning and Inspection Kit
Answer: SCROLL throughout the Fiber Tool Kits Site while choosing your favorite cleaning and inspection solutions by clicking on "add to kit quote" BLUE BUTTON. Kits are great for providing solutions for multiple cleaning requirements when you need them. Use the Browse the list link when you want to see what's in your kit. *** Use the UPDATE LIST button frequently to refresh your list. Add your Viavi Inspection tool and submit a Request For Quote. Normal response time will be within 24 hours. Your RFQ will include delivery time, item costs and shipping considerations.
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